Why is my Pin-Up account blocked?
Your question is about why your Pin Up account is blocked and how to unblock it.
Most often the account is blocked for:
- Wrong password entered many times
- Incomplete verification (KYC)
- Suspicious activity or multiple accounts
- Breaking casino rules or bonus abuse
To solve it:
- Check your email/SMS – Pin up usually sends a message explaining the reason.
- Reset password if you think it’s a login issue.
- Contact support via live chat or email from the official website/app.
- Send documents (NID/passport, maybe a selfie and payment screenshot) if support asks for verification.
Explain your situation calmly and clearly. Do not create a new account while the old one is blocked – this can make things worse and lead to permanent ban.